Privacy Policy

This privacy policy describes the collection, use, protection, disclosure, correction, and deletion of your personal information by GiveEthiopia.com. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at GiveEthiopia.com, and we go to great lengths to protect it.

This privacy policy applies to the website located at GiveEthiopia.com, including all subpages and successor pages, as well as all software and services that we offer, including but not limited to those services that we offer through our website when you register for a GiveEthiopia.com account (collectively referred to as the “GiveEthiopia.com Services”).

GiveEthiopia.com may update its privacy policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated privacy policy.

Why We Collect Personal Information

We collect your personal information because:

• It helps GiveEthiopia.com deliver and administer your GiveEthiopia.com Services;
• It helps GiveEthiopia.com deliver a superior level of customer service;
• It enables GiveEthiopia.com to give you convenient access to our products and services and focus on categories of greatest interest to you;
• It helps GiveEthiopia.com keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want GiveEthiopia.com to keep you up to date with GiveEthiopia.com news, software updates, and the latest information on products and services, please submit your request here or send an email request to privacy@giveethiopia.com.

What Information We Collect, When We Collect It, and How We May Use It

If you wish to utilize GiveEthiopia.com Services, GiveEthiopia.com needs your information for purposes of processing and transmitting information to drive the correct data and content between servers and apps for your experience.

There are a number of situations in which your personal information may help us give you better service. For example:

• We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product;
• When you interact with GiveEthiopia.com, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the GiveEthiopia.com products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue;
• We collect information regarding customer activities on our websites and applications. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them, and diagnose problems with our servers and websites;
• When you use the GiveEthiopia.com mobile application, we may ask you to opt in to allow us to use GPS technology (or other similar technology) to determine your current location for purposes of reporting on user activity and engagement. If you do not want us to use your location for the purposes set forth above, you should not opt in or turn off the location services for the GiveEthiopia.com mobile application located in your account settings or in your mobile phone settings and/or within the mobile application;
• We may use personal information to provide products and/or services that you have requested as well as for auditing, research, and analysis to improve GiveEthiopia.com’s products;
• If you utilize the GiveEthiopia.com messaging functionality, GiveEthiopia.com stores the contents of your messages which may contain personal information, may obtain your mobile device’s number or your email, and may request access to your mobile device’s contacts for the purpose of accessing and storing only the phone number and/or the email address of the particular persons that you opt to contact through the Service;
• If you sign up for GiveEthiopia.com Messaging and you choose to invite other users to join a conversation, GiveEthiopia.com will request access to your contacts, though it is not required in order to invite other users to your conversation. GiveEthiopia.com will only use this access to enable you to invite other users.

GiveEthiopia.com may use aggregated and anonymized forms of personal information for a variety of purposes, including, but not limited to, analyzing usage trends, fraud detection, and development of new Services.

Publicly Displayed Information is Public

If you use a bulletin board, streaming service, messaging service, or chat room on a GiveEthiopia.com website or Service, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. GiveEthiopia.com is not responsible for the personally identifiable information you choose to submit in these forums.

When We Disclose Your Information

GiveEthiopia.com takes your privacy very seriously. GiveEthiopia.com does not sell or rent your contact information to other marketers or any third party. If you wish to utilize the GiveEthiopia.com Services, GiveEthiopia.com discloses your information to third-party service providers and institutions for purposes of processing and transmitting information to drive the correct data and content between servers and apps for your experience.

Within the GiveEthiopia.com Group

To help us provide superior service, your personal information may be shared with legal entities within the GiveEthiopia.com group globally who will take reasonable steps to safeguard it in accordance with GiveEthiopia.com’s privacy policy.

With Our Service Providers, Vendors, and Strategic Partners

There are also times when it may be advantageous for GiveEthiopia.com to make certain personal information about you available to companies that GiveEthiopia.com has a strategic relationship with or that perform work for GiveEthiopia.com to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys.

Partner Promotions

We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by and/or associated with a third party partner, then the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.

Business Transfers

We may choose to buy or sell assets and may share and/or transfer customer information, including Personal Information, in connection with the evaluation of and entry into such transactions and based on our legitimate interests. Also, if we or our assets are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be one of the assets transferred to or acquired by a third party.

Lawful Requests

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we reasonably determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

GiveEthiopia.com Giving

GiveEthiopia.com Giving is web-enabled functionality that can be used with a web browser and on mobile devices. It was developed by GiveEthiopia.com to enable donors to donate money to third-party organizations. If you choose to use the GiveEthiopia.com Giving functionality to donate money, GiveEthiopia.com and the payment processor will collect personal information from you, including your name, contact information, the donation amounts, and the payment processor receives certain payment information (e.g. credit card number, billing address, security code) and will use that information to process payments and provide you records of the transactions. Donor information will be shared with the Gift Recipient.

When you send a text message to GiveEthiopia.com for purposes of utilizing text-to-give functionality, you will be disclosing your cell phone number to GiveEthiopia.com, and you thereby consent to receiving a hyperlink to the GiveEthiopia.com donation portal via text message. In order to stop receiving texts from GiveEthiopia.com, respond to the text message by typing, “STOP.”

Cookies and Other Technologies

As is standard practice on many corporate websites, GiveEthiopia.com’s websites use “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

If, however, you prefer not to enable cookies, you can disable them in your browser. Please note that certain features of the GiveEthiopia.com websites and GiveEthiopia.com online products will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may also track usage data, such as how frequently you visit our site or use our applications, how many messages you send, and how you engage with our content.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We may link this automatically-collected data to personally identifiable information.

In some of our email messages, we use a “click-through URL” linked to content on the GiveEthiopia.com website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

In addition, we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer.

How We Protect Your Personal Information

GiveEthiopia.com takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

The GiveEthiopia.com websites use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the GiveEthiopia.com online store, or through your GiveEthiopia.com accounts, you must use an SSL-enabled browser such as Safari, Chrome, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Integrity of Your Personal Information

GiveEthiopia.com allows you to keep your personal information accurate, complete, and up to date. Naturally, you have the right to access, correct and delete the personal information you have provided, though you may not delete all information if you wish to maintain an account with GiveEthiopia.com and GiveEthiopia.com is required to retain some information with regard to GiveEthiopia.com Giving transactions and donors.

Despite our best efforts, errors sometimes do occur. If you identify any personal information that is out-of-date, incorrect or incomplete, let us know and we will make the corrections promptly and use every reasonable effort to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from us. In the event that you delete your information, such deletion may make it impossible for GiveEthiopia.com to continue offering you some or all of the GiveEthiopia.com Services.

GiveEthiopia.com retains personal information only as long as we are required to for our business relationship or as required by Federal or Provincial laws, subject to reasonable industry practices for records retention. GiveEthiopia.com has appropriate procedures in place with respect to the destruction, deletion and disposition of personal information when it is no longer required by GiveEthiopia.com, subject to applicable law.

Children

GiveEthiopia.com recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under the age of 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the GiveEthiopia.com purchaser of the product, and will be treated as such by this privacy policy.

If a child under the age of 13 submits personal information to GiveEthiopia.com without the consent of their parent or guardian and we learn that that personal information is the information of a child under the age of 13, we will delete the information as soon as possible.

We will never share, sell, rent, or transfer children’s personal information other than as described in this section.

We may disclose aggregated information about many of our users which may include aggregated information that does not identify a particular person. In addition, we may disclose children’s personal information:

• To third parties that the child’s parent or guardian approved through the Services.
• If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GiveEthiopia.com, our customers or others, including to:
  • protect the safety of a child;
  • protect the safety and security of the Services; or
  • enable us to take precautions against liability; or
• To law enforcement agencies or for an investigation related to public safety.

At any time, you may review your child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collection or using the child’s information.

You can review, change or delete your child’s personal information by:

• Logging on to your account; or
• Submitting a request here, or by sending us an email at privacy@giveethiopia.com.

To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections.

Canada Customers

Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (Canada), the Privacy Act (Canada) and all provincial statutes that regulate the treatment of personal information in the private and public sectors.

Depending on the location of users of the GiveEthiopia.com Services, information on the GiveEthiopia.com Services including the GiveEthiopia.com website may be accessed from outside of Canada or sent to others outside of Canada. Please note that any personal information that is sent outside of Canada may be subject to access by law enforcement and government authorities having jurisdiction in those countries in which the information is located.

If the event that any dispute between you and GiveEthiopia.com regarding your personal information or this policy is not resolved pursuant to the “Dispute Resolution” section below within thirty (30) days, either party may consult the Privacy Commissioner of Canada or a relevant provincial privacy commissioner.

Privacy Notice for EU Residents

This Section governs personal data, information relating to an identified or identifiable natural person, gathered from data subjects located in the EU only.

General Data Protection Regulation (“GDPR”) Information

The following information describes our commitments to you under EU General Data Protection Regulation (“GDPR”).

The GDPR makes a distinction between organizations that process personal data for their own purposes (known as “Data Controllers”) and organizations that process personal data on behalf of other organizations (known as “Data Processors”). GiveEthiopia.com only acts as a Data Controller for very limited types of data, such as the information you enter when you register an account with us or the information you submit when purchasing our software. GiveEthiopia.com is the Data Controller for information provided by our users when we provide our Services. GiveEthiopia.com is the Data Processor for information provided by our third party partners when they provide us with services, such as our payment partners processing payments on behalf of our users.

When We Act as a Data Controller

When we process your data as a Data Controller, the following applies.

We collect, use, and share your personal data where we are satisfied that we have an appropriate legal basis to do this. This may be: